Customer surveys – act on the feedback

Customer surveys – act on the feedback

How satisfying it is to rant about your complaint … and then get the company concerned to take action. It makes the person filling out the survey feel uplifted, vindicated and washes the aggrieved through with forgiveness for the corporate body which aids better relations with all around them.

Go on, care for your customers, it may just get you more business.

Advertisements

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s